Refund and Delivery

Effective Date: 8/8/2024

At FindHides.com, we aim to ensure a seamless shopping experience. Below are the details of our refund and delivery policies:

Delivery Policy

  1. Shipping Locations
    We ship to worldwide. Please note that delivery times and shipping fees may vary based on your location.
  2. Shipping Methods & Timeframes
    • Standard Shipping: [Insert estimated timeframe, e.g., 5-10 business days].
    • Express Shipping: [Insert estimated timeframe, e.g., 2-5 business days].
    Delivery times are estimates and may vary due to external factors, such as customs or carrier delays.
  3. Shipping Costs
    Shipping costs are calculated at checkout based on the destination and chosen shipping method. Orders over [insert amount] qualify for free shipping.
  4. Order Tracking
    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order.
  5. Missed or Delayed Deliveries
    If your order is delayed or you haven’t received it within the expected delivery time, please contact us at [insert email] for assistance.

Refund Policy

  1. Returns
    We accept returns within [insert timeframe, e.g., 30 days] of receiving your order. To be eligible for a return:
    • The item must be unused and in its original packaging.
    • You must provide proof of purchase (receipt or order confirmation).
  2. Non-Returnable Items
    Certain items, such as [insert non-returnable products, e.g., final sale items, perishable goods], are not eligible for return.
  3. Return Process
    To initiate a return, please contact us at [insert email] with your order number. We will provide return instructions, including the return address. Customers are responsible for return shipping costs unless the product is defective or incorrect.
  4. Refunds
    Once we receive and inspect your returned item, we will notify you via email. If approved, the refund will be processed to your original payment method within [insert timeframe, e.g., 5-10 business days].
  5. Exchanges
    We only replace items if they are defective or damaged. If you need an exchange, contact us at [insert email].
  6. Order Cancellations
    You may cancel your order within [insert timeframe, e.g., 24 hours] of purchase if it has not yet been processed. Please contact us immediately at [insert email] to request a cancellation.

Contact Us

If you have any questions about our refund and delivery policies, feel free to contact us at support@findhides.com